| Digital
River, Inc., as well as all
of its wholly owned subsidiaries
and divisions, (hereinafter "Digital River") require that all of our vendors abide by a code of ethics and performance even if the code is not part of a written contract. You are receiving this Vendor Code of Conduct (the "Code")
because you are a vendor of
Digital River as Digital River
is defined in
the prior sentence. Digital
River's continuing use of you
as a vendor will
be contingent on your satisfactory
compliance with this Code. This
Code applies equally
if the customer is Digital
River or a third party. The term
VENDOR includes
suppliers of any product or
service, including software contractors
and sub-contractors. Results -
Vendor will strive to finish tasks efficiently
in the allotted time and within
the allotted budget.
Attitude -
Vendor will strive to
work smoothly with other team
members, and help integrate their
efforts into
the project
as a whole. Vendor will maintain
a good attitude while waiting
for the customer
to pay for invoices, for example,
and will be easy to do business
with.
Value - Vendor will strive
to deliver work product that
is free of defects, adheres
to standards, is of a professional
quality, and works as expected
and agreed upon.
Planning - Vendor will plan
ahead and solve the business
problem first, design before developing,
and test
before deploying.
Vendor will document the work
product so others can take
over the effort should circumstances
require.
Communication -
Vendor will
communicate their status
in a timely and
regular way on the work product
even if it might negatively
affect their position. Vendor
will notify the relevant
parties when a project is outside
of their area of expertise
or skill level, or if a reasonable
person who is fully aware
of the situation would understand
that Vendor needs help to
get back on
track.
Integrity -
Vendor will not knowingly misrepresent
facts. Vendor will
not knowingly use unlicensed
software. Vendor will fully
divulge all conflicts of
interest prior to contract,
or as
soon
as is reasonably possible
after discovery. Vendor
will abide
by the terms of their contracts
and the law. Vendor will
not divulge (unless required
by law) or make use of
confidential or proprietary information
belonging to others. Vendor
will take care to invoice
only for hours actually
worked
or milestones fully attained.
Commitment - Vendor will
demonstrate loyalty to
Digital River and
not interfere in the
relationship of Digital River and
any Digital River customer.
Vendor will not do anything
to disparage the
reputation
of either himself /herself,
Digital River, nor any
Digital River customer.
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