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Shop with Confidence
Frequently Asked Questions
1. What is Extended Download Service?
2. What currencies can I pay with?
3. What payment methods do you accept?
4. Do I have to pay sales tax/VAT?
Protect your purchase with Extended Download Service. We will keep a back-up copy of your digital file should you need to re-download it for any reason. This service will enable you to make multiple downloads of digital computer software products purchased in a single order and downloaded from this website for a period of two (2) years after the date of purchase. Click here for Terms and Conditions.
We transact in the following currencies: Canadian Dollar (CAD), Australian Dollar (AUD), Hong Kong Dollar (HKD), Euro (EUR), Pound Sterling (GBP), New Zealand Dollar (NZD) and US Dollar (USD).
We accept Visa, MasterCard/EuroCard, Discover, American Express, Diner's Club, and JCB. Alternatively, you can also pay by check, money order, or bank transfer.
We charge applicable sales tax for orders shipped to California, Minnesota and Washington. Sales tax is automatically computed on both product(s) and shipping costs.
As of 1st September 2001 VAT (Tax) will be applied on all digital products sold into France.
We will gladly credit sales tax for government institutions. Just fax us a copy of your tax-exemption form with an address matching your order's billing or shipping address at: 952-253-8760. Please include a copy of your receipt or your order number.
