Browse by Topic
Home
News
Hardware Reviews
Software Reviews
How-To
Blogs
Videos
Downloads
Shop & Compare
Forums
Newsletters
Store Home
|
View Cart
|
FAQs
|
Order Tracking
Search:
Windows Vista Compatible
Weekly Specials
Business & Home Office
Educational
Game Guides
Graphics & Multimedia
Handheld Software
Personal Productivity
Programming
Reference
Security & Utilities
Mac Software
Shop by Brand
PC Games
Casual Games
Store Navigation:
Download Store Home
View Cart
Digital River Customer Service
New Order
Order Tracking
Digital River Customer Service
Need Help?
We aim to deliver the best buying experience on the Internet. Click on a Question/Topic below to get help.
Quick Information Regarding this Site
Who are the Publishers of the software on this site?
Who is PC World Download Store?
Who is Digital River?
Quick Order Lookup
Order Number:
Password:
Order Information
What is my order status?
What is Extended Download Service?
What payment methods do you accept?
When will my credit card be charged?
How will the charge appear on my credit card?
Do I have to pay sales tax?
I need a copy of my invoice.
I forgot my password.
Can I order without a credit card?
What address should I enter in the billing information screen?
Should I put spaces or dashes in the credit card number?
Why are you not accepting my credit card?
How do I start a new order?
Privacy & Security
What is your Privacy Policy?
What is the DR Secure & Virus Free Guarantee?
Still need help?
Contact Customer Service
Download Information
How do I download?
Have download instructions e-mailed to you.
How do I get my serial # or unlock codes for my purchase?
What is download insurance?
My unlock code/serial # is not working.
How do I re-download software that I have purchased?
What if the download stops before it is complete?
What if I want a shipment, but I've already ordered the download?
I've finished downloading, where do I find it?
Return and Cancellations
What is your Refund Policy?
How do I cancel my order?
How do I request a refund?
When will the credit appear on my credit card?
Technical Support
I need technical support for my Product
Why do I need to accept cookies?
Are cookies a security risk?
How do I set up my browser to accept cookies?
Shop with Confidence:
Store Navigation:
Download Store Home
View Cart
Digital River Customer Service
New Order
Order Tracking
© 2009 Digital River, All Rights Reserved
Terms of Service Agreement
Download FAQ's
Digital River Customer Service
Site Map
Privacy Statement
Home
New Order