Frequently Asked Questions
1. What is Download Protection?
Protect your purchase with Download Protection. We will keep a back-up copy of your digital file should you need to re-download it for any reason. This service will enable you to make multiple downloads of digital computer software products purchased in a single order and downloaded from this website for a period of two (2) years after the date of purchase.
2. What is Backup CD?
Protect your purchase with a backup CD. Get a backup CD of your downloadable software mailed directly to you on a CD. This feature is only available as an additional service to the purchase of a digital product and cannot be purchased as a stand alone product.
3. What payment methods do you accept?
We accept Visa, MasterCard/EuroCard, Discover, American Express, Diner's Club, and JCB. Alternatively, you can also pay by money order or bank transfer.
4. Do I have to pay sales tax/VAT?
Digital products sold into some European Countries will have local VAT (Tax) applied.
For details click here.
We will gladly credit sales tax for government institutions. Just fax us a copy of your tax-exemption form with an address matching your order's billing or shipping address at: 952-253-8760. Please include a copy of your receipt or your order number.
*Note:
Some prices may use a conversion rate to display the price in the selected currency.Your shopping cart and invoice both include this conversion rate and you will be billed in this exact price.