How do I order?

1. Where can I order through Digital River?
2. Can I order without a credit card?
3. What address should I enter in the form?
4. How do I enter a shipping address?
5. Should I put spaces or dashes in the card number?
6. I keep getting an error message. Is my card no good?
7. How do I cancel an order?
8. What is the return policy?
9. Who is the vendor of the software?
10. The Web site tells me I already have a completed order. How do I start a new order?
11. Is my order secure?

How do I download?

1. How do I start the download?
2. My browser asks for a plugin to open the download. Should I use one?
3. Can I save the download to a floppy disk?
4. Where should the download go?
5. Do I get a disk in the mail eventually?
6. Where do I go for technical support?
7. Is downloading the same as installing?
8. What if the download stops before it''s complete?
9. Why should I download rather than receive a shipment?
10. What if I want a shipment, but I''ve already ordered a download?
11. I''ve finished downloading; where do I find it?
12. If my download cuts out in the middle, can I start from where I left off?

How do I receive a shipment?

1. When will I receive my package?
2. How do I track my shipment?

What's a cookie?

1. Why do I need to accept cookies?
2. Are cookies a security risk?
3. How do I set up my browser to accept cookies?