Symantec is a licensee of the TRUSTe Privacy Program. The following statement discloses Symantec’s consumer privacy practices for the Symantec Web Site. We do update our policy from time to time without notice so please check back periodically. All updates will be published at this site.

TRUSTe is an independent, non-profit initiative whose mission is to build users’ trust and confidence in the Internet by promoting the principles of disclosure and informed consent. Because this site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If for any reason you are not satisfied with the response from Symantec to your inquiries regarding your right to privacy, you can contact TRUSTe at http://www.truste.org/users/users_watchdog.html.

As a world leader in Internet security technology, Symantec understands your desire to protect personal information. We intend to inform you how your personal information will be gathered, tracked or used, and to give you choices. If choices are not offered on web pages where your personal information is obtained, please select one of the communication channels at the bottom of this statement to indicate your communication preferences.

We request personal information when you place an order, register a product, request a service, answer a survey, enter a contest, correspond with us or engage in certain other activities on our website. For example:

1. If you submit an order on-line with us, we will ask you for information necessary to complete the transaction - such as your name, address, and credit card number.
2. If you request technical support online, we will ask you for information necessary to complete the transaction — such as your name address and information about your computer hardware, software and the nature of the problem you are experiencing.
   
   

You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.

We use personally identifiable information in the following ways:

1. To provide you with information about virus alerts, product upgrades, new products, services, newsletters, informative emails, and research on future product ideas or improvements;
2. To assist us in creating content that is relevant to you;
3. To provide you with special offers that may be of interest to you;
4. To assist us in creating better products and services to meet your needs;
5. To allow you to purchase and download products, obtain access to services or otherwise engage in activities you select;
6. To help you quickly find software, services or product information important to you.
   

From time to time, we may provide your information to selected business partners to communicate to you information about products or services that they believe are important to you or your business. If you prefer that we not provide your information to our business partners, you may let us know using one of the methods described in this policy.

In addition, Symantec retains the services of outside contractors to provide services for us. They may be used to ship products, provide technical support, or handle order processing. We require that these contractors keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of Symantec.

Please be advised that in certain instances, it may be necessary for Symantec to disclose your personal information to government officials or otherwise as required by our legal obligations.

Symantec provides a number of ways for you to ‘opt-out’ of receiving additional information from us or having us provide your personal information to our partners. We may offer you these choices at the time you give us your information.

If you are on a Symantec web page that requires personal information but does not offer communication choices, or would like to change your preferences for information that you have previously provided, please complete the customer profile form at https://www-secure.symantec.com/custserv/cgi-bin/cs_privacy_dyn.cgii or use one of the other communication channels at the bottom of this statement.

If you are registering a version of a product that does not provide you the capability to indicate your communication preferences, please complete the customer profile form at https://www-secure.symantec.com/custserv/cs_register.html or use one of the other communication channels at the bottom of this statement.

If you do not wish to continue receiving our e-mail newsletters or bulletins you can opt-out of receiving these communications by replying to the unsubscribe in the subject line in the email.

We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Credit card information is transmitted using secure socket layer (SSL) encryption.

Since Symantec is a global company, we provide company information to our worldwide offices. The personal information that you have provided to us may be transferred to other Symantec offices around the world. For example, when European customers register Symantec products their personal information may be transferred to servers in the United States then transferred to servers in one or more of Symantec's European offices. Also, in certain countries our outside contractors might undertake the collection, transferring, storage and processing of your information.

We make a sincere effort to respond to your requests to update or correct your personal information. If you believe that Symantec does not have your current personal information, you can update it at https://www-secure.symantec.com/custserv/cgi-bin/cs_privacy_dyn.cgi, or use one of the other communication channels at the bottom of this statement.

Symantec may use cookies from time to time. A cookie is a unique text file that a Web site can send to your browser software. Cookies enable a Web site to tailor information presented to you based on your browsing preferences. Symantec may use cookies to personalize your pages at our Service & Support Web site, or to remember you when you register for products or services. If you do not want Symantec to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the products and/or services at our web site.

Symantec may also use cookies to track your visit to our Web site. While our Web servers may automatically log your IP address, this information does not identify you and you remain anonymous.

We may track domain names, IP addresses, and browser types from people who visit our site. We use this information to track aggregate traffic patterns throughout Symantec’s Web site. Such information is not correlated with any personal information.