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Digital River Partners with SAP Commerce Cloud to Drive Global Growth

By: Estelle Di Lucia
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Digital River has joined the list of strategic partners that integrate with SAP Commerce Cloud to provide powerful ways for online merchants to engage with customers and grow their global revenue.

As of January 4, 2021, SAP Commerce Cloud customers can access Digital River’s certified app on the SAP App Center. Together, SAP and Digital River have done a lot of work to offer merchants the ultimate solution for engaging international shoppers and growing global revenue. Merchants using SAP Commerce Cloud to control front-end shopper experiences now have a simple way to integrate Digital River’s complete back-end solution for payments, fraud, tax, and compliance services.

A complete back-end solution for SAP Commerce Cloud

Far beyond ensuring your store has a seamless and localized checkout experience, Digital River is the only solution that solves complex financial and legal challenges for your business. We do this by acting as the merchant of record for your online store. This way, we are responsible for calculating, filing, and remitting global taxes, and complying with GDPR, PSD2, PCI DSS, and other global requirements.

If you are a merchant using SAP Commerce Cloud to manage your online store, here are five ways the Digital River app can help you:

1. Global expansion, accelerated

As the merchant of record, Digital River leverages its own pre-established legal entities, banking connections, tax registrations, and local experts around the world. As a result, we help you enter new markets in as little as six weeks.

2. Revenue growth, supercharged

It’s not enough to deliver exceptional front-end experiences, you need to close the deal with a seamless and localized checkout experience. Digital River localizes your checkout with the currency and payment preferences your customers expect. On average, Digital River clients see 8-15% higher authorization routes worldwide thanks to our local acquiring and intelligent routing practices. We help you act local to optimize your global revenue.

3. Complexity, simplified

Staying on top of ever-changing tax and compliance requirements is one of the most complex and challenging aspects of selling directly to consumers on a global scale. With our merchant of record business model, we simplify back-end operations by shouldering all that complexity. That way, you can focus on what you do best. No need to scale up your existing operations because our experts have you covered from day one.

4. Risk profile, reduced

Compliance, security, and fraud are all major concerns for ecommerce managers and financial leaders alike. A survey taken in 2017 showed that businesses typically spend around 4% of revenue on compliance costs alone, with that number expected to rise to 10% by 2022.

As internet penetration and online sales continue to rise worldwide, merchants need to be on top of increasingly sophisticated fraudsters and constantly changing regulations. With our merchant of record model, advanced fraud prevention technology, and 25+ years of ecommerce experience, Digital River shields your business from risk.

5. Multiple technologies, consolidated

If you’re looking to simplify your ecommerce operations and consolidate technologies, Digital River’s certified app for SAP Commerce Cloud is the perfect answer. It’s the only solution you need for mission-critical back-end processes including payments, fraud, taxes, regulatory compliance and financial reconciliation.

Instead of working with multiple vendors and experiencing the headaches and costs that can cause, you get a single platform that comes pre-integrated with the industry’s top payment providers. Digital River clients experience an average of 20%- 30% reduction in operational costs.

As you look to grow and improve your direct channel around the world, ask yourself if you have the resources and processes in place to scale and meet the challenges of new markets.

With the Digital River app for SAP Commerce Cloud, you can remove traditional barriers to global expansion, simplify your operations, minimize risk, and grow revenue like never before.

Ready to take your SAP store global? Contact Digital River today to learn more about how our powerful integration for SAP Commerce Cloud can drive extraordinary results for your brand.