Since its inception in 1967, Epoch Everlasting Play has excelled in the delivery of award-winning, innovative and entertaining products with integrity, superior play value and child developmental qualities. A global toy company based in Tokyo, Epoch Everlasting Play offers a comprehensive range of proprietary and distributed brands including: Aquabeads®, Calico Critters®, Calico Critters Town®, Kidoozie™, and Game Zone.
Epoch wanted to sell their toys directly to consumers within the U.S. market. In the past, they sold exclusively B2B through distributors and Amazon. As Epoch entered a new partnership with Salesforce and OSF Digital to create new shopper experiences, they also wanted a solution that would simplify payments, taxes, fraud and compliance.
Digital River Solution Detail:
Epoch, in partnership with OSF Digital, used the Digital River API to connect its Salesforce Commerce Cloud platform with Digital River’s back-end solution for payments, tax, fraud, and compliance. The Digital River API provided an intuitive and seamless integration experience, while the merchant of record business model eliminated the risk and complexity of taxes, duties, and regulatory compliance.
Why Digital River:
Epoch was attracted to Digital River for its experience and merchant of record business model. As the merchant of record, Digital River takes on the financial and legal responsibilities of selling online, eliminating much complexity and risk for the brand. In a single integration, Digital localizes checkout, processes payments, automates taxes, fights fraud, and complies with all global regulations.
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