Software & Services

End-to-End Lifecycle Monetization and Billing

For growing your cloud business

Digital River is a full-service ecommerce partner driven to grow your cloud business in a smart, sustainable way. Since 1994, we’ve helped many of the biggest brands in software and services navigate ecommerce complexities, empowering both direct-to-consumer and partner channel sales. We’re the only cloud-based vendor with an end-to-end ecommerce solution capable of supporting subscriptions, Commerce of Things, channel partner management, and both digital and physical fulfillment.

Platform & Scale

Multi-tenant cloud infrastructure with 99.997% uptime handles the highest traffic bursts with ease. Our platform provides scalability and reliability to power your business with agility and speed to revenue.

Payments & Billing

Unparalleled global payments and localization capabilities help you achieve optimal authorization rates and increase sales. Our flexible billing options are built to strengthen your recurring revenue model.

Customer Experience

Advanced order management, commerce and communication tools enable you to deliver a superior end user experience while extending your ecommerce subscription sales to your channel partners.

Lifecycle Monetization & Billing
Acquire and
Delight Customers

Combine our global ecommerce expertise and agile platform with one of two world-class marketing solutions for superior end-to-end experience management. Whether you choose our award-winning in-house marketing services or our integration with Adobe Experience Manager, Digital River helps you keep customers delighted throughout the lifecycle.

Optimize Customer
Conversions

Our extensive global payments and localization capabilities allow you to achieve optimal conversion rates. Our central payment gateway enables 41 payment methods, 108 display currencies and 46 transaction curencies. This localization of language, currencies and cultural nuance provides a tailored individual customer experience.

Reduce Churn and
Maximize Your Subscription
Profitability

To increase retention, we offer an innovative toolset to drive down both voluntary and involuntary churn. With over 10 years of subscription billing experience, we are the industry's foremeost experts on reducing involuntary churn. We help many of the biggest subscription brands increase revenue by as much as 12%!

Increasing customer retention rates
by 5% increases profits 25-95%!

How much subscription revenue could you gain by reducing churn?
See What the Experts Are Saying
“Digital River will be a strong fit for software firms looking to monetize cloud versions of their enterprise and consumer software suites across global markets.”

The Forrester Wave™: Subscription Billing Platforms, Q4 2015 (November 11, 2015)
“A SaaS platform primarily to B2C businesses in industries such as software, gaming and media.”

Critical Capabilities for Digital Commerce (April 28, 2015)
Why Work With Digital River
Full Service

We’re the only subscription provider that offers end-to-end ecommerce including experience management, marketing, global localization, entitlements and digital rights management, merchant of record, core commerce services, subscription management, order management and payments.

96% of decision makers agree that consolidating capabilities in a single solution would improve their ability to reduce involuntary churn.

-Commissioned study conducted by Forrester Consulting on behalf of Digital River. February 2017
Motivation

Our percent-of-sale revenue model and economies of scale uniquely motivate us to maximize your revenue.

Experience & Innovation

We’ve spent over 10 years on subscription technologies and were the first to identify Intelligent Transaction Routing.

Scale

We can allocate resources for ongoing analysis and discovery of new ways to drive down involuntary churn.

Global Localization

Our global payments and localization capabilities achieve the highest authorization for converting subscription renewals.

Risk Mitigation

We can allocate resources for ongoing analysis and discovery of new ways to drive down involuntary churn.

Contact Us
Contact Us