When you become a client of Digital River, you gain access to our Client Success Organizations, consisting of highly knowledgeable Account Management, Professional Services, Commerce Operations and Marketing experts each offering a specific skill set to help your ecommerce business flourish.
Your personal Account Management team will include an Account Leader who will act as an executive sponsor, and an Account Director and Manager responsible for your partnerships, revenue growth and overall commerce strategy.
Your Account Management team will:
Gain greater visibility to global ecommerce trends and regular consultation on new ways to grow your business while focusing on your core business needs with the Digital River Account Management team.
The Digital River Professional Services team consists of experienced project managers, consultants, solution architects, integration engineers, web developers and testing specialists to help you:
When you work with the Professional Services team you’ll gain access to a team of global ecommerce experts and solution consultants with a rich repository of tools and best practices to help you build, integrate and deliver ecommerce solutions that are in line with your business goals and are recognized by significant brands across the globe.
The Commerce Operations team is made up of five different groups who run the day-to-day commerce business for your company:
By working with the Commerce Operations team, you receive an extension to your team with support from Digital River. We will provide everything from occasional guidance and help to full augmentation of resources on daily task management; a breadth of experience with global fulfillment; and access to the most comprehensive online fraud detection and prevention system you can find.
Digital River’s MarketForce Digital Marketing Agency consists of site optimization, analytics, affiliate, acquisition, creative, email and SEO experts passionate about using data to increase conversions by:
MarketForce approaches your business goals from a unique perspective to drive growth and enhance brand loyalty. They provide a revenue share model so their team is incentivized by your campaign success, giving you confidence in your ROI. The team is located throughout all major global markets, so campaign materials can be personalized to be effective in each region.
Let the MarketForce team help you maximize and manage your brand’s connections across the entire customer engagement journey and create a seamless ecosystem of digital engagement experiences.
Let Digital River help you gain global success. Contact one of our trusted advisors.