Professional Services

Supporting growth through strategy, business and technical services

Digital River’s Professional Services and alliance network teams provide strategy, business and technical services to clients who want to expand globally, increase revenue and enhance shopper experience. We’ll work with you to find the right mix of solutions for your business to capitalize on opportunities.

Strategy services

When you engage our Professional Services team, you have access to an extensive team of commerce innovation strategists and a global network of partners with a wide range of expertise. Our consultants will analyze your business and make recommendations to transform your business model and operations, as well as enhance your customers’ experience—all with the goal of increasing your revenue. Let Digital River transform your global ecommerce strategy, with thoughtful advice on digital marketing, managing multiple channels, value-added resellers, and multi-device shopping experiences that support contextual commerce.

Business services

Digital River Professional Services includes teams dedicated to project management, delivery and store operations. We can manage your entire portfolio of commerce operations and marketing activities. When you leverage our technologies, global data and analytics experts, you gain advanced insights to benchmark your performance. This valuable information will help ensure your business reaches its greatest potential.

Technical services

Our team of system architects and engineers can enable even the most complex of implementations. We support the flawless execution of your store setup and operations, providing website design and development to increase shopper experience and sales conversions. From new site design and prototyping to additional payment methods and geographic expansion, we focus on best-in-class, mobile-friendly commerce experiences to improve your customers’ shopping experience from browsing to order fulfillment. We can provide the integration know-how to align with your global sourcing strategy, account management systems, and third-party technologies.

Digital River's Professional Services

Strategy services

  • Business model transformation (freemium, subscriptions, usage-based)
  • Globalization strategy
  • Channel & partner strategy

Business services

  • Program & portfolio management
  • Data insights
  • Reporting services
  • Marketing services
  • Website store optimization

 

Time-tested tools and resources

Digital River Professional Services offers the right tools and resources to provide optimal quality, performance and velocity. Over the last 21 years, our global team of 1,300+ ecommerce experts have implemented thousands of stores for our clients, generated billions of dollars in revenue, and delivered commerce stores from design to launch in as little as two weeks.

Key benefits of Digital River's Professional Services:

  • Access to a team of global commerce experts with over two decades of experience to help build and integrate even the most complex of online stores for nearly any location in the world.
  • A rich repository of tools, accelerators and best practices that support quality and velocity of commerce implementations.
  • Our standard implementation offering can enable commerce for clients looking to expand their digital commerce footprint around the globe in just a few short weeks.
  • Our growing network of world-class partners help us bring you the most optimized and comprehensive set of competencies and solutions.

Technical services

  • Business infrastructure implementation
  • Website design & mobile user experience
  • Website implementation, enhancements & integration services
  • Quality engineering
  • Technical support & maintenance

 

 

Key Benefits of Digital River's Professional Services

“Digital River made it possible for me to get my new store up and running quickly, and made it a lot easier for the rest of my organization.”

Ed Kuhner, Vice President of Customer Experience, HTC Americas

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