Ecommerce Order Management Systems | Digital River

Order Management: Built to Take you Global

Selling into new regions can result in a range of ecommerce order management challenges in each and every country you enter. Whether you’re fulfilling physical goods or building recurring revenue streams, we’ve got the tools and expertise to ensure you deliver the same, seamless experiences, at every step.

Order Orchestration

Satisfied customers. Regulatory compliance.

From pre-order to package delivered, our platform takes care of your order orchestration, automating the process for maximum efficiency. Wherever you take your business, we help you deliver great customer experiences wherever they buy.

  • Out of stock
  • Multiple item orders
  • Software
  • Returns and exchanges

Business in over 240 countries and territories.

Yes, that’s basically everywhere.

Fulfillment

The art of fulfillment.

When growing your business, it’s important to think beyond the purchase phase of a transaction. We facilitate a slick order management fulfillment process, wherever in the world your customers are located.

1,500,000 shipments. 100 countries. 1 Year.

Each year we facilitate the delivery of over 1.5 million shipments to over 100 countries. Our Fulfillment-as-a-Service Technology (F.A.S.T) connects commerce to the world’s leading logistics partners.

We help you streamline your shipping operations. For organizations with multiple warehouses located around the world it’s crucial to determine the correct shipping path. We enable you to automate the process so that you always ship the right inventory from the right warehouse, taking import taxes into consideration as we go.

What about returns?

For most brands, shipping products to customers is only half of the task. Returns must also be carefully managed. Our robust order management system gives you a comprehensive view of all orders. Including those being returned and exchanged.

Problem solving.

Being able to identify and resolve problems is key to customer satisfaction, and in turn, brand value. We provide the order management tools that enable you to overcome every possible scenario quickly and efficiently.

  • Pre & back orders
  • Pricing fluctuations
  • Package theft
  • Split shipments

1.5M shipments to over 100 countries each year.

Inventory Management

A single source of truth.

We provide a single interface to your global inventory. Using our order management platform, you can offer inventory to customers across multiple touchpoints, safe in the knowledge that each one accurately reflects what’s held in stock.

Optimized user experiences.

Today’s consumers like to move fast. We make it easy for them to not only locate the specific inventory of interest, but also ensure that the related imagery loads at speed.

Real-time inventory insight.

We enable you to adjust fulfillment logic based on location, margin or fulfillment time. Our insight tools show you what’s in stock, what’s running low, how many units have been sold, and how many have been shipped. All in real time.

  • Manage order spikes
  • Real-time stock updates
  • Track inventory levels
  • Manage order flow from multiple channels

Your single source of truth, available 24/7.

Ready for the ultimate ecommerce solution for global growth?

Contact sales today