Order Management: Track and Manage Orders Worldwide
Managing global ecommerce orders is a complex undertaking, but with the right tools you can deliver exceptional customer experiences from checkout to delivery. Integrate our scalable solution with existing supply chain partners or leverage one of over 25 preferred partners to expedite your speed to revenue.
Order Orchestration & Fulfillment
Automate order fulfillment.
From order capture to delivery, our order management system automates the entire process. This allows your business to run smoothly and efficiently with up-to-the-minute information on orders, inventory levels and global sales.
Track orders.
Orders placed on your website can be easily tracked and managed from our centralized order management system.
Smart routing and order splitting.
When you have multiple warehouses located around the world it’s crucial to have a scalable system ensuring you get the right inventory from the right warehouse to the right customer with speed. Our solution routes orders based on location, optimal warehouse, and inventory availability.
Inventory Management
Manage global inventory.
A single source of truth for your global inventory, Digital River’s order management system allows you to track inventory across multiple warehouses, receive real-time stock updates and unite the shopper experience with your product availability.
Automate pre-orders & backorders.
Offer pre-sales to generate excitement for new products. Our system allows shoppers to buy items that are not yet in stock by holding orders until inventory is available.
Simplify returns and refunds.
Ensure timely and accurate return processing coupled with real-time inventory and reporting updates.
3 million shipments to over 100 countries each year.
Ecommerce Fulfillment Integrations
Use your existing supply chain.
If you like working with your existing supply chain partners, we’ll simply integrate with the warehouses you already have in place. For third-party logistics (3PL) integrations, we work on your behalf to facilitate the integration between us and your partner.
Inventory ownership and flash title.
Whether your company or a third-party distribution partner owns your warehouse inventory, Digital River becomes the temporary owner via a flash title at the time of purchase. Flash title enables us to facilitate the sale and shoulder the legal obligations as the authorized reseller.
Pre-Integrated Partners
Warehouse Partners
Arvato
US
DCL
Canada and US
Fulfillment Solutions
Netherlands
Ingram Micro Mobility
US (mobile products)
Kerry Logistics
Hong Kong
Shipwire
Global
Distribution Partners
A&C Systems
Belgium
ALSO
Denmark
D&H
US
Exertis
UK
Ingram Micro
Canada, France, Germany, Italy, Netherlands, New Zealand, Sweden, Switzerland, UK, and US
Synnex
Australia, Japan, and US
TechData
France, Spain, UK, and US
Tekwind
Japan
West Coast Distribution
UK