It is critical to understand the local cultures and preferences of the customer — as well as the regulatory and business requirements within those countries to do business and stay compliant. The more you know about cross-border payments, the better your chances for global ecommerce success.
X-Border Payments Optimization Index quantifies the degree to which ecommerce companies are prepared to do business with a global customer base. This index will provide important insight into the things that merchants must do in order to be successful on a global commerce stage.
This index includes in-depth research on more than 160 such players based in 10 countries. including those developed to emerging economies and spanning multiple continents. Over 60 attributes were evaluated for each and every site, covering details related to shopping, payment, shipping, information access, pricing, product and level of effort required to checkout.
Save your customers time and money by offering free shipping, allowing your customers to select "shipping same as billing address" and cut down on the number of pages and clicks to checkout. These are becoming requirements for cross-border sites.
Tailoring a site for consumers around the world is hard, so it is key to provide solutions that make your store accessible to a variety of people around the world. Top sites do this by providing a number of languages, currencies and country-specific address fields.
China presses the envelope and makes their "borders" more seamless. In this quarter, we learned that Chinese sites excel in offering free shipping, accepting 6+ currencies, providing 6+ languages and allowing for country-specific address fields.
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