When we make products available for sale through a Website, we are doing so as an independent e-commerce reseller of, or service provider for, the Partner (as defined below) whose name and/or logo appears on the Website.
In certain jurisdictions, the processing of your Personal Data is lawful only if it is permitted under data protection legislation. In this case, we have a lawful basis for each of our processing activities (unless an exemption applies) as outlined below.
Using or submitting Personal Data through the Website, shall also be governed by our Terms of Sale.
Digital River takes reasonable steps to provide a level of security appropriate to the sensitivity of the information we collect. We have implemented physical, technical and administrative safeguards reasonably designed to protect your Personal Data from unauthorized access and disclosure. When we collect or transmit sensitive information (such as a financial account number), we use industry standard methods to protect that information. Although we use reasonable measures to protect your information, we cannot guarantee the security of information provided over the Internet or stored in our databases. You are also responsible for taking reasonable steps to protect your information against unauthorized disclosure or misuse, for example, by protecting your password and signing off when finished using a shared computer or mobile device. We leverage industry best practices to mitigate potential compromises.
We collect Personal Data from you when you use this Website such as:
Generally, Special Categories of Data will not be collected or processed. However, there could be a situation (such as processing health data for an insurance contract in the case of employment) where such data may be processed. In this case, we will be sure to comply with data protection legislation, including relying on the necessary legal grounds to process the data.
We may also receive information from your web browser. This may include information that does not identify you personally (such as the date and time of your visit). The information we receive depends on the settings on your web browser. If you created a user identity during a visit to this Website, we may link the information provided by your browser to information that identifies you personally, as described below. Please review the settings on your web browser to learn how to change your browser settings. We may also collect limited Personal Data (e-mail address) through web technologies in connection with your use of a Website, as described below.
If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may be unable to use all of the Website functionality if your browser rejects our cookies.
Web technologies may also be placed on this Website by third party providers. Also, we or third party providers may place web technologies on behalf of the Partner whose branding appears on this Website. In this way, our Partner would be allowed to use the data collected. This information is used to enhance your experience with the Website, for marketing analysis, for targeted and display advertising, and for quality improvement. We may collect your IP address through web technologies.
We and our Partners use third party service providers in connection with this Website, which may include Alexa Metrics, SeeWhy, Google Analytics, Omniture, and ClickTale. These and other service providers may collect information about your visits to websites, your interaction with that website, and the products and services offered by us, our Partners and our suppliers. Their collection and use of information is subject to their own privacy policies. Please visit the applicable third party service provider if you would like to opt-out.
If you opt-out of having your information collected through cookies, your existing display advertising cookie(s) will be deleted and a new cookie will attempt to be placed that instructs service providers not to track your future activities when that cookie is detected (a “no-track” cookie). If your browsers are configured to reject cookies when you visit our opt-out page, a “no-track” cookie cannot be set on your computer. Also, if you subsequently erase “no-track” cookies, use a different computer or change web browsers, you will need to opt-out again. We currently do not respond to browser "no-track" signals.
We may also receive certain information about you from third parties such as through your use of a social network authentication to sign-in to this Website, or through other online sources.
When you use a smart phone, mobile device or computer to access our Website or use our mobile application, we may collect information about your physical location. We may combine this information with other location-based information (e.g., your IP address and billing or postal code), to provide you with other services on your mobile device. We share your location information only with third parties that help us provide you with services. You can opt-out of sharing this information by changing the permissions on your mobile device.
Your Personal Data provided will be processed on our computer servers. In some cases (such as where it is necessary to fulfill our contractual obligations to you) the information may also be made available to third parties providing services to Digital River.
We may use your Personal Data for these reasons:
We may also use your Personal Data where you visit the Website to complete a transaction, such as:
We will take reasonable steps to ensure that any person or entity receiving Personal Data as described above are obligated to keep this data secure.
Sometimes, we may use your Personal Data to help us make automated decisions to further improve our business. In the context of marketing, we could use data to segment and target users with personalized messages. For example, we may use a job title to determine the users’ persona, geographic location and company data and alter the content accordingly. For account-based marketing, this could include “likes” that we find in the public domain.
Also, we rely on fraud monitoring to help us reduce the need to manually review orders for fraud. We could also rely on automated processing in the context of employment and to ensure our employees are adhering to our internal security policies. You have the right to avoid any decisions based on automated data processing where they can be characterized as profiling. However, in this case, we reserve the right not to complete your transaction.
We may use Anonymous Information collected by us for the following reasons:
We may also use de-identified data for the purposes mentioned above, and related purposes, provided such information does not identify a particular person.
We will provide certain Personal Data, Anonymous Information or de-identified information to our Partners:
We utilize other companies, including our corporate affiliates, to provide certain services to us or on our behalf to help us operate our business such as:
We may share your information with our service providers in connection with their offering of services to us. These companies are contractually required to use any information we share with them only to perform services to us or on our behalf and to protect the confidentiality of your Personal Data. We may also allow these companies to use Anonymous Information for their business purposes. We will not share your Personal Data with our affiliates or unrelated third parties to use for their own marketing purposes without your consent.
As permitted by applicable law, we may disclose Personal Data about you when we believe disclosure is appropriate to:
We respect your right to make choices about the ways we collect, use and share your Personal Data.
If you contact us, we may ask you for additional information to verify your identity. We reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements as noted in our data retention policy. When we delete your Personal Data, it will be disposed of in a manner that prevents loss, theft, misuse, or unauthorized access.
You have the right to report to your local Supervisory Authority where you feel as though your rights under data protection legislation have not been appropriately considered. However, before doing so, please contact us directly as we are committed to working with you to help resolve any concerns about your privacy.
Digital River may retain your Personal Data for as long as you continue to use our Website, and thereafter as permitted or required by applicable law or to satisfy our business requirements.
When you provide Personal Data, we may offer you a choice as to whether you would like to receive further marketing and related communications from us or our Partners. These communications could be in the form of direct mail, email or telephone and will contain information to inform you of our products and services. You may opt-out of receiving these communications by e-mailing us at email@example.com, or by following any unsubscribe instructions in e-mail communications.
If you give us permission to add your contact information to our Partner’s mailing list and later withdraw this permission, you must contact our Partner (or follow the unsubscribe instructions in the e-mails from our Partner) to have your name removed from our Partner’s mailing lists.
This Website is not directed at nor targeted to children. If you have not reached the age of majority or are not able to enter into legally binding agreements in your country, you may not use this Website unless necessary parental consent has been obtained. If you believe that we have received information from a person protected under child protection laws, please notify us immediately and we will take reasonable steps to securely remove that information.