Simplifying Global Ecommerce Growth
Digital River believes that global ecommerce growth should be easy and attainable for brands. Our mission is to simplify the complex nature of selling internationally so brands can accelerate time to revenue, eliminate risk, and connect with customers on a local level.
Connecting Brands and Buyers
For decades, Digital River has empowered brands to build relationships and loyalty directly with their shoppers. We stay behind the scenes, helping brands accelerate and optimize their global growth. We are trusted partners for the long term.
We're Different, Here's How
For over 25 years we've worked to disrupt the commerce industry. And we have had a lot of fun doing it.
$3 billion in transaction volume processed annually.
75+ employees have been with us for over 15 years.
We got our start bringing online downloads to the software industry.
Over 60 issued patents.
Coverage spanning over 240 global markets.
Meet the Team
Chief Executive Officer
Vic Pacor has over 25 years of leadership experience in technology, electronics, M&A, post-merger integration, and executive level consulting. He has been on the Digital River board of directors since 2015 and was appointed CEO in 2022.
Before his consulting roles, Vic was CEO of D&M Holdings (now Sound United), a global operating company for premium electronics brands. Under Vic’s leadership, D&M grew significantly and successfully transitioned through the purchase of the business by Bain Capital.
Prior to D&M, Vic served 13 years in senior executive positions at Sony. He was Senior Vice President and Chief Marketing Officer of Sony’s North American subsidiary for consumer, broadcast, and professional electronics products. Before joining Sony, Vic was Senior Vice President of Audio Divisions of JVC Company of America.
Chief Risk Officer
Mario Bautista is Digital River’s Chief Risk Officer, responsible for enterprise risk, including risk management, compliance, and audit. Prior to Digital River, Mario was a risk and operations executive at several high-growth payments companies, leading operations, international expansion, new business development, risk controls and change management functions. He has lived and worked in Europe and Asia but is now based in the US.
Senior Vice President of Revenue
John Burke joined Digital River in May 2023. As Senior Vice President of Revenue, John will lead global Sales and Customer Success teams to accelerate revenue growth for new and existing clients and determine a course of action to help achieve company goals.
Prior to joining Digital River, John held management positions at Deloitte, LLP, Oracle Corporation, and SAP Americas, Inc., where he was responsible for the United States sales organization. As the Principal Founder of Burke, Raleigh & Company, Inc., John consulted with key technology companies on sales and go-to-market strategies, focusing on revenue and profit acceleration.
Vice President, Customer and Partner Enablement
Emily Burton brings a powerful, holistic perspective to ecommerce having delivered solutions from back to front for clients. Emily’s career spans 20 years of consumer and client facing roles encompassing everything from technical operations and quality assurance to both program and implementation management. Emily has helped some of the world’s top brands, from mid-market to enterprise, develop, implement and deliver high-quality ecommerce consumer experiences at scale.
As the VP, Customer and Partner Enablement at Digital River, Emily leads a global team of ecommerce professionals and technical subject matter experts keenly focused on customer satisfaction and opportunity, who support and enable our partners and customers to leverage the full value of Digital River solutions to grow their business.
Chief Financial Officer
Keith Bush is Digital River’s Chief Financial Officer, overseeing accounting, finance, treasury, and tax. He works closely with other executive leadership team members as Digital River continues to execute on its strategic pivot and accelerate its growth trajectory. Keith brings an extensive background leading finance teams to enable growth at some of the nation’s most iconic brands.
Prior to Digital River, Keith served as the Chief Financial Officer and Senior Vice President at Deluxe Corporation, where he led several hundred team members across finance, accounting, treasury, tax, investor relations, and other critical functions. Before Deluxe, Keith spent much of his career in the airline industry, where he played a critical role integrating the merger of American Airlines and US Airways after spending 14 years at Northwest Airlines.
Vice President, Product Management
Andy Carrane is a Vice President in the Digital River Product Management organization with 20+ years of international e-commerce experience, including managing global operations for Fortune 50 omni-retail companies. Andy is responsible for Digital River’s Cross-Border Enablement Ecosystem.
Vice President, Chief Information Security Officer
Kumar Dasani is a collaborative leader and trusted advisor to the business and stakeholders on information security and privacy risk identification, risk management and risk reporting. He is a results-oriented leader with proven experience in cyber security and privacy governance, third party risk management, risk assessments, data privacy and regulatory compliance across multiple industries. Kumar has leadership and practical experience in developing and implementing programs, risk identification and compliance strategy, with the ability to develop teams to accomplish department and company goals.
Vice President, Sales
Scott Davis has been with Digital River for 15 years. In his current role, Scott is responsible for the global sales organization, turning prospects into customers by leveraging Digital River’s solutions to execute complex ecommerce business and technical objectives. Scott identifies opportunities for brands to expand through a thoughtful and consultative approach. Prior to his current role, Scott was responsible for many of Digital River’s existing customer relationships as Director, Customer Success. Scott is based in Minneapolis, MN.
Vice President, Customer Success
Kelly Danter has built her career on finding creative solutions to help enterprise businesses market and grow revenue. Starting at Digital River in 2009, Kelly took on the responsibility for managing some of Digital River’s largest enterprise customers. She has continued to expand her scope and impact across the organization, being named Vice President of Customer Success in 2023. Kelly is responsible for overseeing all existing client relationships globally and partnering with clients to build fast-paced, global ecommerce businesses.
Kelly brings more than 15 years of experience focusing on driving global online commerce across B2B and B2C channels. Prior to joining Digital River, she served in revenue-driving and marketing management roles at Wells Fargo, Securian Financial Services and FICO.
Chief Operating Officer
As Digital River’s chief operating officer, Ryan Douglas leads the company’s engineering, operations and information technology (IT) organizations. Functional areas include customer, technical and business operations, information security, data and cloud engineering, and corporate systems teams. Ryan is responsible for transforming Digital River’s operational support for customers and partners, maintaining service excellence, and advancing the company’s information technology strategy.
Ryan joined Digital River in 2005 and has held numerous leadership positions in software engineering, information technology, and operations. Prior to Digital River, he served at several technical service startup companies focused in the legal discovery, content management, and content delivery space. In all, Ryan has over 25 years of experience in technology and operational leadership.
Vice President, Finance
Britt is Digital River’s Vice President of Finance, overseeing finance, procurement, revenue operations, and compensation. She started with Digital River in 2017, has held multiple roles in the organization and has worked on numerous strategic projects. She works closely with both the Board of Directors and the Executive Leadership Team as Digital River continues to execute on its strategic pivot and accelerate its growth trajectory.
Britt brings experience in banking, credit, financial services and e-commerce. Prior to Digital River, Britt worked at a Bluestem Brands Inc., a retail e-commerce company, where she worked with both the CIO and the Head of Credit and Credit Operations.
Vice President, People and Places
Becky Garroch started at Digital River in 2014 in the UK, overseeing our international Human Resources team. Becky took on a global role and moved to the US in 2017. She directs all activities related to building the global workforce and overseeing places management that drives Digital River’s success. This includes developing talent management and organizational enablement strategies that support the company’s growth initiatives, attracting and retaining some of the top experts in the ecommerce industry, and creating places for our talent to innovate and collaborate.
Prior to joining Digital River, Becky served as a Human Resources leader various technology and financial services organizations, including Hannover Re, one of the world’s largest reinsurance groups, NEC Technology and Veritas Software.
Vice President, Global Controller
David Johnson is Digital River’s Vice President, Global Controller, overseeing accounting, treasury and tax. David has over 25 years of broad accounting experience. He is a results-oriented leader with proven experience in aligning functions, effectively developing teams, and creating efficient processes to meet the strategy and goals of the organization.
Prior to Digital River, David served as Vice President Controller and Chief Accounting officer of United Natural Foods, preceded by progressive management roles at Supervalu, where he led his teams through significant corporate transactions. David also has extensive public accounting experience from his time as senior manager in the audit practice at KPMG in the United States and Australia.
John Murray has over 30 years of broad-ranging legal experience, first as an attorney practicing law in the Twin Cities with a focus on corporate law, then moving into several General Counsel roles over the last 20 years. John was General Counsel for four different technology companies over that time: Amphion Semiconductor, Lagan Technologies, KANA Software and Provation Software, all of which were either venture capital backed or private equity backed. All four companies made successful exits via acquisitions to strategic buyers during John’s tenures, the last of which was Fortive Corporation’s acquisition of Provation for over $1.4B in 2021.
John was also Senior Legal Counsel for Coca-Cola, where he helped lead international mergers and acquisitions from Coke’s Ireland office. As well as being admitted to the State Bars of Minnesota and New York, John has also been admitted to the equivalent legal professional bodies (the Law Society) in the Republic of Ireland and in Northern Ireland.
Senior Vice President, Product
Mike Penterman leads a global team of ecommerce technology professionals focused on creating and delivering our products and services to customers around the globe. With more than 20 years of experience working in various technology roles, he has a wide depth of knowledge related to ecommerce, product management, project management, organizational transformation, and strategy formation and execution.
Prior to joining Digital River in 2003, Mike served in a leadership role at TouchNet Information Systems, an ecommerce company focused on the higher education market. He also has worked as a consultant for Data Systems International and was part of the leadership team that launched technology startup, eScreen. Throughout his career, Mike has worked with some of the largest companies in the world including Microsoft, Walmart, Samsung, Motorola, Adobe, and Verizon.
Chief Marketing Officer
Ted Rogers started at Digital River in 2017 and brings a unique perspective to the business, with past roles spanning from marketing to credit and fraud to operations. He served first as VP and General Manager of MyCommerce, then VP of Global Expansion and Fulfillment Operations, and VP of Strategic Marketing before being named Chief Marketing Officer. His focus lies in communicating Digital River’s value and driving growth for customers and partners by taking a global, scalable and quantitative approach to marketing.
Ted has an extensive background in ecommerce and marketing management, serving as a marketing executive in the industry for over 20 years. Prior to joining Digital River, he held a variety of leadership roles at FICO and Bluestem Brands, Inc – Fingerhut and PayCheck Direct.
Vice President, Business Operations
Duane Thofson leads operations for Digital River’s global ecommerce seller services. His functional and technical areas of responsibility include payments, fraud protection, indirect-tax, and ERP systems. Duane is also charged with executing strategies with product and engineering that drive efficiency, optimization, and sustainable growth.
Duane joined Digital River in 2003 and has held positions in accounting systems, information technology, and business operations. Prior to Digital River, he held several consulting capacities doing ERP implementations. Duane has over 30 years of experience in solution delivery.
Vice President of Engineering
Stefan Weber works with teams around the globe, leading the technology and engineering that enables our global payments, tax, compliance, and logistics capabilities. He is also the driving force behind our MyCommerce full stack solution for digital products and subscriptions.
Stefan joined Digital River in 2004 with the acquisition of element 5, the German E-commerce pioneer he helped start-up. He has held several leadership roles at Digital River over the years, managed the integration of various services and drove scalability, agility, operational excellence and efficiency. During this time, he also remained an active Software Architect, working with his teams on products, solutions, and research.
Our Company Values
We find innovation in everything we do. Curiosity allows us to pursue better ways of embracing our dynamic market and thoroughly understand our business. We lead with fearless courage and fail fast to succeed.
We believe shared knowledge is powerful. We earn trust in every interaction through transparency, accessibility, scalability and collaboration.
We are empowered to take personal ownership for our outcomes. We trust whoever is ‘driving’ to deliver, be open to feedback, and ask for help where they need it to ensure that we keep moving.
We count on our external partners to enable us to execute our strategy – and we trust our individuals and teams to collaborate for true excellence.
Our advantage is built from the sum of our unique parts. Whether we are collaborating with clients, partners, or across our Digital River team, it’s the diversity of thoughts, skills and experiences that helps us achieve world-class outcomes.
Awards and Recognition
Digital River was named a 2022 SIIA CODiE Award finalist in the Best Business Technology Pivot category. CODiE finalists represent the best products, services and people in the education and business technology industries.
Our Smart Automatic Renewal Service was recognized as a finalist in the Best Artificial Intelligence Driven Technology Solution category.
Digital River is a finalist for the Minnesota Technology Association 2021 Tekne Awards in the AI/Machine Learning category.
FitForCommerce Verified is an evaluation process by which a certified analyst reviews claims for features and capabilities important to an Ecommerce website and business.
Star Tribune Top Workplaces
Digital River is proud to announce that we’ve been named a 2022 Star Tribune Top Workplace. We’re thrilled to have been included on the list and are very thankful to all our employees who helped make this happen.
Taipei Neo Trade Award
Gold Award by Department of Economic Development of Taipei City Government to recognize our unique business model and contribution in assisting companies to expand into international market.
The Work-Life Flexibility Award
Recognized two years in a row as a top workplace for work-life flexibility, we enable employees to meet the demands of their personal lives while maintaining high performance.