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Deloitte’s Paul do Forno on Data Overload and the Human Side of EcommerceAnalysts worldwide have been humbled by how 2020 looked at their predictions for the year and blew them apart. Even so, long term trends - driven by data - are still with us. Deloitte Digital's Paul do Forno helps ecommerce brands master digital transformation by digging into the data. In this podcast, recorded prior to the COVID-19 outbreak, Paul says any good plan has to start with the human experience.
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