End-to-End Order Management
Eliminate Surprise Costs for Your Customer with Digital River’s Landed Cost Calculation
Cross-border ecommerce is on the rise. On average, 18% of online revenue comes from international sales. In order to improve the overall consumer experience for physical cross-border orders, it is important that consumers understand the additional charges that come into play when importing/exporting a product.
Features and Functionality
Digital River’s Landed Cost Calculation provides the ability to understand, calculate, display and collect the overall costs that are associated with an import/export order, improving customer visibility into the total cost breakdown of their purchase. Implementing our Landed Cost Calculation provides improvements to your most common cross-border fulfillment headaches:
- Moving Product: Instead of creating a new supply chain to support global expansion, this solution provides an interim step to sell cross-border or as an import/export
- Cost Clarity: Customers are now informed of and can pay for all duties and tax costs at the time of purchase, rather than at the time of delivery
- Lower Costs Due to Returns: Consumers will be less likely to refuse imported products when they are not faced with additional fees at the time of delivery. This lowers additional costs to you for returns
- Faster Delivery: Since Digital River handles clearing customs and calculating taxes and duties, customs processing is much faster
