Digital River
  • Solutions

    Global Seller Services

    Single solution to manage your global payments, taxes, fraud, and compliance

    What we do

    Payments

    Maximize conversions and grow revenue with our global payment processing platform

    Tax

    Quickly scale your business while protecting it from global tax liability

    Fraud

    Fight online fraud and recover revenue on a global scale

    Compliance

    From data privacy to export rules and regulations, take the complexity out of global compliance

    Logistics

    Simplify international shipping with Digital River’s global logistics network and preferred freight rates.

    Solutions

    Sell Physical Products

    Simplify the complexities of cross-border duties, taxes and logistics.

    Sell Digital Products

    Optimize your digital sales and recurring revenue by localizing checkout and minimizing involuntary churn.

    Optimize B2B Sales

    Grow your B2B business by delivering consumer-like experiences and convenient B2B payment options.

    Start Selling

    Own your brand experience and grow international sales with an online direct-to-consumer channel.

    What we do

    Payments

    Maximize conversions and grow revenue with our global payment processing platform

    Tax

    Quickly scale your business while protecting it from global tax liability

    Fraud

    Fight online fraud and recover revenue on a global scale

    Compliance

    From data privacy to export rules and regulations, take the complexity out of global compliance

    Logistics

    Simplify international shipping with Digital River’s global logistics network and preferred freight rates.

    Solutions

    Sell Physical Products

    Simplify the complexities of cross-border duties, taxes and logistics.

    Sell Digital Products

    Optimize your digital sales and recurring revenue by localizing checkout and minimizing involuntary churn.

    Optimize B2B Sales

    Grow your B2B business by delivering consumer-like experiences and convenient B2B payment options.

    Start Selling

    Own your brand experience and grow international sales with an online direct-to-consumer channel.

  • Partners

    Partners

    Integrate with the commerce platform of your choice for ultimate speed and flexibility

    Integrations

    Commerce

    Adobe Commerce BigCommerce commercetools Salesforce SAP Commerce VTEX WooCommerce

    SI / Agency Partners

    Partner with the brightest in the business to get the support needed to get up and running, fast

    Become a Partner

    Get in touch to discuss how we combine forces to bring brands comprehensive commerce experiences

    Integrations

    Commerce

    Adobe Commerce BigCommerce commercetools Salesforce SAP Commerce VTEX WooCommerce

    SI / Agency Partners

    Partner with the brightest in the business to get the support needed to get up and running, fast

    Become a Partner

    Get in touch to discuss how we combine forces to bring brands comprehensive commerce experiences

  • Documentation

    Technical Documentation

    Explore our documentation and API references to learn how easy it is to integrate our Global Seller Services solution

    Connector Solution

    Integrate existing commerce platforms with our back-end Global Seller Services

    Digital River API API Reference Payment Integrations Postman Collection Pre-built Connectors Adobe Commerce BigCommerce Salesforce B2B Salesforce B2B Lightning Salesforce B2C SAP Commerce VTEX WooCommerce

    Commerce Solution

    Build your commerce experience with our commerce tools

    Commerce API API Reference Payment Integrations Postman Collection Pre-built Connector WordPress

    MyCommerce

    Build your commerce platform to sell digital products with our preconfigured solution

    Partner Integrations

    Integrate our Global Seller Services into your platform of choice

    Documentation Toolkit

    Legal Documentation

    See our comprehensive legal documentation, from terms, to compliance, and more

    Compliance

    California Consumer Privacy Act (CCPA) Disaster Recovery & BCP GDPR PCI DSS PrivacyMark SOC1 SOC 2

    Legal

    Terms & Conditions Authorized Service Providers (Partners)

    Policies

    Privacy Policy Cookie Policy

    Other

    Data Handling Standards Approved ECCNs Prohibited Goods and Services Payment Addenda

    Connector Solution

    Integrate existing commerce platforms with our back-end Global Seller Services

    Digital River API API Reference Payment Integrations Postman Collection Pre-built Connectors Adobe Commerce BigCommerce Salesforce B2B Salesforce B2B Lightning Salesforce B2C SAP Commerce VTEX WooCommerce

    Commerce Solution

    Build your commerce experience with our commerce tools

    Commerce API API Reference Payment Integrations Postman Collection Pre-built Connector WordPress

    MyCommerce

    Build your commerce platform to sell digital products with our preconfigured solution

    Partner Integrations

    Integrate our Global Seller Services into your platform of choice

    Documentation Toolkit

    Compliance

    California Consumer Privacy Act (CCPA) Disaster Recovery & BCP GDPR PCI DSS PrivacyMark SOC1 SOC 2

    Legal

    Terms & Conditions Authorized Service Providers (Partners)

    Policies

    Privacy Policy Cookie Policy

    Other

    Data Handling Standards Approved ECCNs Prohibited Goods and Services Payment Addenda
  • Resources

    Resources

    Your go-to hub for global commerce tools and insights

    Interactive Tools

    Payment Method Guide

    Discover your global payment options

    Country Guide

    Explore selling into new markets

    Knowledge Center

    Blogs
    Client Stories
    Podcasts
    Videos
    Webinars

    Interactive Tools

    Payment Method Guide

    Discover your global payment options

    Country Guide

    Explore selling into new markets

    Knowledge Center

    Blogs
    Client Stories
    Podcasts
    Videos
    Webinars
  • Company

    Company

    For the last 25 years we’ve disrupted the commerce industry, and we have a lot of fun doing it

    About Us

    Helping brands sell direct to their customers, around the corner or around the world

    News & Events

    Keep up-to-date with the latest news and events from Digital River

    Careers

    We’re always looking for bright new talent, join our team and build your legacy

    Client Stories

    Learn how Digital River helps brands accelerate and optimize international growth while removing risk and complexity.

    About Us

    Helping brands sell direct to their customers, around the corner or around the world

    News & Events

    Keep up-to-date with the latest news and events from Digital River

    Careers

    We’re always looking for bright new talent, join our team and build your legacy

    Client Stories

    Learn how Digital River helps brands accelerate and optimize international growth while removing risk and complexity.

  • Support

    Support

    Helpful resources for consumers and merchants

    Shopper Support

    Find FAQs, look up an order or find transaction information for an unknown charge with a description of “DRI*”, “DRI” or “Digital River” on your billing statement

    Solution Center

    Review knowledge base articles, check current health status of Digital River platforms, access data reports and get support from Digital River experts

    Shopper Support

    Find FAQs, look up an order or find transaction information for an unknown charge with a description of “DRI*”, “DRI” or “Digital River” on your billing statement

    Solution Center

    Review knowledge base articles, check current health status of Digital River platforms, access data reports and get support from Digital River experts

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Global Compliance Solutions

It’s not surprising most companies outsource for global compliance solutions, rather tackling compliance themselves. From data privacy laws and export rules to tax compliance, no two countries have the same regulations. And of course, the rules are constantly changing. Compliance requirements are some of the most complex obstacles you can face. We’re here to make sure you don’t have to do it alone.

SPEAK TO A GLOBAL TRADE COMPLIANCE EXPERT
Global Seller Services Payments Tax Fraud Compliance Logistics

of revenue is what companies are expected to spend on compliance by 2022.

Global Compliance Certainty

Shield your business from risk and leverage Digital River’s 25+ years of global ecommerce experience and team of compliance experts around the world. Through our extensive local presence, we help you make sense of ever-changing local rules and regulatory requirements, wherever your business takes you.

Learn how to navigate compliance

Secure, Compliant Transactions

As the merchant of record, we strictly adhere to compliance requirements and regulations such as PSD2, GDPR and CCPA. We undergo rigorous external audits for PCI DSS, and SOC 1 & 2 compliance regulations ensuring our security, technology, and processes meet industry and legal requirements. We also track restricted products in your target markets and screen against government blocks and denied party lists. We’re here to keep you secure and compliant at all times.

GET UP TO SPEED WITH GLOBAL REGULATORY COMPLIANCE
PCI DSS Icon Icon Icon Icon Icon Icon
PCI DSS

The Payment Card Industry (PCI) Data Security Standards (DSS) are compliance requirements set by the PCI Security Standards Council to protect cardholder data and reduce fraud. Digital River complies to the highest standards as a Level 1 Service Provider and Merchant.

The Payment Card Industry (PCI) Data Security Standards (DSS) are compliance requirements set by the PCI Security Standards Council to protect cardholder data and reduce fraud. Digital River complies to the highest standards as a Level 1 Service Provider and Merchant.

Attestation of Compliance
Digital River undergoes exhaustive third-party PCI Qualified Security Assessor (QSA) audits on an annual basis. These reviews are designed to thoroughly assess both our systems, and our processes, ensuring secure and compliant transaction processing. We welcome requests from customers and prospects alike for copies of the QSA Attestation of Compliance (AoC).

PCI DSS fines range from $5,000 to $100,00 per month and can also result in an ongoing increase in transaction fees.

Read More
SOC 1 & 2

Digital River ensures the security of sensitive customer data and their personally identifiable information through our alignment of the American Institute of Certified Public Accountants (AICPA) Service Organization Control (SOC) requirements. Our SOC 1 & 2 type 2 reports provide transparency and detail the stringent processes and controls we have in place protecting our clients.

PSD2

Payment Services Directive 2 (PSD2) regulates online payment services and providers in the European Economic Area (EEA). PSD2 aims to ensure consumer protection and promote a more open, competitive payments landscape. Digital River’s system is PSD2 compliant and leverages 3D Secure 2.0 to screen transactions and support each issuing bank’s strong customer authentication (SCA) prompts.

Read how PSD2 potentially impacts your ecommerce business
GDPR

The General Data Protection Regulation (GDPR) regulates the use of personal data, granting EU residents the right to exercise control over their information. At Digital River, we are committed to maintaining GDPR compliance on behalf of our clients.

Noncompliance can be costly, resulting in fines as a percentage of sales, or flat fines as high as $10 million.

CCPA

The California Consumer Privacy Act (CCPA) of 2018 is the most comprehensive data privacy law in the United States. This regulation empowers California consumers to choose how their data can and cannot be leveraged. Digital River undergoes comprehensive analysis documenting data flows and third-party transfers of data to ensure all processes are fully compliant.

Failure to comply with the CCPA can result in fines of $7,500 per violation and $750 per affected user.

PrivacyMark

PrivacyMark is a system governed by the Japan Institute for Promotion of Digital Economy and Community. It assesses private enterprises to ensure that they take appropriate measures to protect personal information. The system aims to increase awareness, protection, and trust for both consumers and business partners. Digital River has been certified by PrivacyMark for over ten years.

Digital River Privacy Policy

We are committed to earning and keeping your customers’ trust. We understand the importance of giving them control and ensuring they can exercise their rights over their own personal data. Our commitment to privacy, including processing and protecting personal data, is demonstrated in our privacy policy.

Ready for the ultimate ecommerce solution for global growth?

TALK TO SALES
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Solutions
  • Payments
  • Tax
  • Fraud
  • Compliance
  • Logistics
How we help
  • Sell Physical Products
  • Sell Digital Products
  • Optimize B2B Sales
  • Start Selling
  • MyCommerce
Partners
  • Integrations
  • SI / Agency Partners
  • Become a Partner
Developer
  • Connector Solution
  • Commerce Solution
  • MyCommerce
  • Partner Integrations
Legal Documentation
  • Compliance
  • Policies
Resources
  • Payment Method Guide
  • Country Guide
  • Knowledge Center
  • Case Studies
  • Podcasts
Company
  • About Us
  • News & Events
  • Careers
  • Diversity & Inclusion
  • DigRiv
  • Client Stories
Support
  • Solution Center
  • Shopper Support
  • Sales
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