Why Digital River

Want to grow your online sales? Looking to expand into global markets? We're a leader in global ecommerce, payments and online marketing and our experts are here to support your business and provide the best ecommerce solutions.
Our Story

We offer ecommerce, payments and top online marketing services to companies of all sizes, in nearly every corner of the world. Digital River is the leading global provider of Commerce-as-a-Service solutions, supporting a best-in-class shopper experience across all devises and complete order management. Our scalable cloud-based multi-tenant SaaS ecommerce platform is backed by more than 20 years of ecommerce experience with a low up-front investment and enables speed to market.


Our expertise enables clients to maximize revenue as well as reduce the costs and risks of running an online business. We provide top payment solutions to support a local shopping experience in global markets and more payment options than any other company. Our digital marketing agency drives additional growth through advanced analytics and online marketing services, as well as our modular pricing model and growing partner network.


Learn More About Us
An Average Day
Here’s a snapshot of an average day supported by Digital River teams and systems:
  • Support 1.5 billion API calls
  • Send over 3 million emails
  • Create 5 transaction authorizations per second
  • Serve 60 million pages
  • Process 300,000 orders
  • Host more than 6 TB of digital content
  • Ship products into 170+ countries
Online Transactions

Our world-class ecommerce and payments platforms process $34 billion in online transactions each year.

$34B
Site Display Languages

We’re not just multilingual - we speak global. Our enterprise global commerce platform hosts client websites in 30 different languages.

30
Top Payments

We can support 175 global currencies and over 200 global payment methods.

200
Ecommerce Experts

We have 1,300+ ecommerce experts in 27 offices around the world to enable you operate in 243 countries and territories.

1300
Subscriptions

Digital River manages 11M+ active online product subscriptions with 8M active subscribers.

11M
Commerce as a Service
Marketing
Services
Commerce
Experience
Commerce
Business
Infrastructure
Payments
Site Search
Manage your pay-per-click ads to get the most out of your marketing budget.
Email
Create highly targeted and relevant messages that connect with your customers.
Affiliate
Leverage a marketplace of pay-for-performance publishers to drive revenue.
Display
Drive brand awareness and incremental conversions through targeted ad campaigns.
Analysis
Monitor key performance indicators to identify optimization opportunities.
Site Optimization
Use statistically-valid testing to form a foundation for continuous improvement.
Shopping Cart
  • Optimized for conversion
  • Supports digital and physical
WCMS
  • Flexible framework
  • Device detection
  • Responsive design
  • Catalog
Virtual products
  • Compare pages
  • Configure-to-order
Searchandising
  • Sponsored products
  • Faceted navigation
Merchant and Promotions
  • Supports most promotion types
  • Social integration
Localization
  • GEO/IP detection
  • Support for any language
  • Optimized for local consumer
Recommendation and Personalization
  • Related items
  • Private stores
A/B Testing
  • Merchandising, pricing, design, user experience, effectiveness testing
Pricing
  • Volume discounts
  • Tiered pricing
  • Purchase plans
Admin Tools
  • Intuitive web-based toolset manages commerce experience
Commerce
Business
Infrastructure
Merchant and Seller of Record
  • MOR and SOR solutions available
  • Digital River assumes risk
Local Legal Entities
  • In complex countries
  • Local expertise and payment methods
Proactive Fraud Management
  • In-house fraud system learns over time
Full-Service Tax Solution
  • Manage audit risk
  • Day-to-day compliance
  • Offshore tax structure
Order Management
  • Order and financial data managements
  • Fulfillment and logistics
Cloud Enablement
  • Subscriptions
  • Usage-based billing
  • Inter-term billing
  • Cloud billing
Business Intelligence
  • Analytics
  • Reporting
  • Predictive modeling
Security and Compliance
  • PCI
  • SOX
  • SSAE16
  • WEEE
Customer Service
  • Call center support
  • Escalation management
Integrated Services
  • Consultative client service through site launch
Gateway Services
  • Facilitate global transactions
  • Settlement and reconciliation
Full-Service Acquiring
  • Transaction management
  • Merchant solutions
  • Shared risk
PSP Services
  • Sub-merchant relationships through world payments
  • Shared risk
IN-COUNTRY MERCHANT
  • Merchant of record
  • Transaction management
  • Assumed risk
Total Cost of Ownership

Maintaining an agile ecommerce system that is easy to implement, run, and support, while meeting customer, regulatory, and fiduciary requirements involves highly complex expertise and significant operational costs. This type of integrated Commerce-as-a-Service operation requires management of a broad range of day-to-day functions for the technology platform, website integration, marketing solutions, payment processing, and related complex business infrastructure needs—operations that increase your total cost of business.

Digital River’s multitenant SaaS-based global ecommerce platform, combined with our end-to-end solution offerings, enables customers to easily manage all maintenance, support and execution capabilities for a successful ecommerce business. Enjoy the privilege and flexibility of outsourcing your ecommerce operations so you can focus on other areas of your business. With Digital River’s flexible business model, and expertise in global commerce, your entry into new markets will increase your annual revenue and lower your costs.

A Mobile Approach

Across our commerce, payments and marketing offerings there is a cohesive strategy around mobile technology. We offer responsive, adaptive, device-specific web design solutions based on client need—all new websites we create are responsive out of the box. Digital River continues to invest in mobile-specific APIs to integrate with customer apps and partner applications. We’ve expanded our partner relationships in the app development and design community to facilitate comprehensive services to our clients.

Our portfolio of leading mobile payments offerings continues to expand, providing our clients with a variety of payment options to choose from. As the mobile app landscape continues to evolve, you can rely on Digital River to stay ahead of the curve and provide all the right solutions to keep you competitive in the market.

Client Success

Client satisfaction and success is paramount to our business model. Digital River’s client-centric approach focuses on maintaining long-term client relationships through dedicated and experienced account managers to help your ecommerce business reach its full potential. Digital River’s Client Service Team—comprised of dedicated client marketing and account managers—offers you ecommerce expertise to optimize your marketing and promotions, and manage product information and store operations. We focus on enhancing your customers’ shopping experience to build and maintain a strong customer base. Your account team will ensure your unique business needs are being met and managed to the highest standard.

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Contact Us today to start your relationship with Digital River.

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